Coaching Dynamics: Building Successful Organizational Strategies and Battling Saboteurs

The purpose of this workshop is to educate participants on two key considerations for developing an effective coaching program and practice: 1) the importance of building a coaching program on key success factors that are connected to the organizational strategy, and 2) the value of building a coaching practice on a positive mindset that allows the coach to mitigate negative mental models that can interfere with their work, while helping their coaching clients to do the same. The first component will use a case study within a large healthcare system to step through the process of creating and implementing a Coaching Strategy, including program design, key success factors, success measurement, and the importance of connecting these to the organizational strategy. In addition, a panel comprised of the various coaching program partners (program owners and internal/external coaches) will share their unique experiences related to building coaching programs in organizations and providing the coaching services within organization coaching programs. Workshop participants will be encouraged to apply these concepts to develop and enhance their own coaching practice.  The second component of the workshop will introduce participants to the Positive Intelligence Framework to help them identify the mindsets that may currently be sabotaging their own work (i.e., saboteurs). Participants will understand the impact of operating from a positive mindset and learn techniques they can employ to mitigate their own personal saboteurs. They will also engage in discussion to generate powerful coaching questions they can use to prompt their coaching clients’ insights to, in turn, minimize their saboteurs. 

Delivery Mode

In-person

Intended Audience

This seminar is intended for a general audience at a postgraduate level; no specific content knowledge is required.

Learning Objectives

Part I: Building Successful Organizational Strategies

• Explain the criticality of connecting coaching engagements with organizational strategy.
• Describe two or three common pitfalls that can occur inside coaching programs.
• Articulate two or three ideas they can use to improve the coaching program design and measurement of their own coaching practice.

Part II: Battling Saboteurs

• Explain the core concepts that make up the Positive Intelligence Framework.
• Identify one or two saboteur(s) that may be currently interfering with their coaching practice.
• Describe three or four tools and techniques they can use to improve their positive intelligence, including how the “sage’s” role can be used to counteract their saboteur(s).
• Generate three or four powerful coaching questions that can be used in their coaching practice to encourage the development of positive intelligence with their coaching clients.

Agenda

Continuing Education (CE) Credits

This seminar is eligible for 3.0 continuing education credits for psychologists. To qualify for these credits, the entire program must be attended. There is no partial credits available. SIOP will email CE letters 30 days after the session to the individuals who responded "Yes" to question #1 on the post-event evaluation.

For more information about continuing education for psychologists, please visit the American Psychological Association at http://www.apa.org/education/ce

Your Presenters

Sneha Chiliveru, MS, MA, Emory Healthcare

Sneha Chiliveru is an accomplished professional in talent management and organizational development with over a decade of experience driving transformative strategies in diverse industries. Currently serving as Corporate Director of Talent Management at Emory Healthcare, the most comprehensive academic health care system in Georgia, she oversees leadership development, performance management, and other talent and learning initiatives. Previously, Sneha led people operations at SOL Digital, LLC, where she mentored leaders and implemented organization-wide performance management systems to foster high-performing teams. Sneha's expertise spans leadership development, change management, and cross-functional collaboration, demonstrated through her roles at firms like Thought Logic Consulting and Ernst & Young. A dedicated lifelong learner, she holds a master’s in industrial and organizational psychology from the University of Georgia, complementing her foundation in finance and computer information systems. Outside of work, Sneha enjoys traveling, hiking, and baking, channeling her curiosity and creativity into every endeavor.

Frances Larson, MS, Emory Healthcare

Frances Larson is currently the Corporate Director of Learning & Development at Emory Healthcare, the most comprehensive academic health care system in Georgia. In this role Frances is responsible for leading a team of professionals to design and implement effective learning programs that align with the organization's strategic goals. In her past role at Emory Healthcare, Frances was responsible for all Talent Management and Performance Management practices including the design and deployment of the Executive Coaching Program. Frances brings comprehensive experience across a multitude of areas inside different organizations and industries including talent management, organizational development, employee experience, culture, HR business partner and more. She has earned an M.A. in Industrial Organizational Psychology from the University of Georgia and a B.S. in HR Business Management from the University of Central Florida.

Randall Lucius, PhD, Emory University

Randall H. Lucius has been with Emory for over 13 years and works within the Learning and Organizational Development Department of Human Resources for Emory University as the Assistant Vice President of Learning and Organizational Development. Prior to joining Emory he worked as a consultant, with over 25 years of progressive consulting experience that spans such diverse areas as executive assessment and coaching, job analysis, competency modeling, employee selection, litigation support, performance management, 360-degree feedback, frame-of-reference training, organizational re-structuring, employee opinion surveys, personality assessment, and leadership development. He has worked for numerous organizations of all sizes and types from small to the Fortune 500, government agencies, and non-profit. Randy graduated from the University of Georgia with a doctorate degree in Industrial and Organizational Psychology. Prior experiences include Research Director for Fitability, Project Manager for Applied Psychological Techniques, and Vice President of the Turknett Leadership Group. He has served as a part-time clinical assistant professor of the Industrial-Organizational Master’s degree program at the University of Georgia for the last 11 years. Randy is also a licensed psychologist, has served as an adjunct faculty member at Oglethorpe University, and once served as the President for the Atlanta Society of Applied Psychology.

Alison Mallard, PhD, PCC, HRCatalyst, Inc.

Alison Mallard, founder of HRCatalyst, Inc., has over twenty years of experience helping organizations align strategy and talent to drive results for leaders, teams, and organizations. She specializes in competency modeling, performance and talent management, executive assessment, executive coaching, team development, and leadership development. She has led multiple talent-related special projects and organizational research projects. Alison has worked in many industries, including retail, financial services, healthcare, hospitality, manufacturing, and information technology. She also works with not-for-profit organizations including those in higher education, children’s advocacy, and various professional groups. Alison has taught several psychology, management, and measurement courses at University of Georgia’s Terry College of Business and UGA’s Psychology department and is a guest lecturer at Emory University’s Goizueta Business School. She has published multiple articles in refereed journals and has presented at several national and international conferences. She is certified on several assessment tools including 16PF, Hogan Assessment Series, CPI, Birkman, and Myers Briggs Type Indicator (MBTI). She has designed several 360 assessments and is certified on multiple 360-feedback instruments. Alison is active in the field of I/O Psychology, serving as a board member of the Georgia Association for I-O Psychology and co-founder of I/O AT WORK (ioatwork.com). Alison is a state of Georgia licensed psychologist and an ICF Professional Certified Coach (PCC).

Richelle Southwick, PhD, ACC, Southern Company

Richelle Southwick is a Talent Management Consultant at Southern Company. She develops and delivers leadership training and development experiences, coaches leaders, oversees the 360 assessment process, and assists with succession planning.  She recently provided guidance on a system-wide coaching and assessment strategy being considered in 2025. Richelle also consults on organizational development solutions such as work force planning, team development, and change management. She has earned a Masters and Ph.D. of Applied Psychology (Industrial Organizational) from University of Georgia, BS Applied Psychology (Industrial Organizational) from Georgia Institute of Technology, and a Masters of Business Administration (General) from Georgia State University.  She is a state of Georgia licensed psychologist and an International Coaching Federation Associate Certified Coach.